Hello

 

Doctor By coincidence given my post yesterday today's New York Times has an article called Doctors Start to Say 'I'm Sorry' Long Before 'See You in Court'.

Physicians and even malpractice lawyers in the US are becoming more willing to find a way to communicate regret when a patient is harmed in error:

"By promptly disclosing medical errors and offering earnest apologies and fair compensation, they hope to restore integrity to dealings with patients, make it easier to learn from mistakes and dilute anger that often fuels lawsuits.

Malpractice lawyers say that what often transforms a reasonable patient into an indignant plaintiff is less an error than its concealment, and the victim’s concern that it will happen again."

Pressure Groups and Activism

Corporate Apologies